Offer and acceptance

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Isabella, owner of a popular artisanal bakery, posts an online announcement promising a 20% discount to the first ten customers who purchase 100 pastries in one transaction. She describes this offer as a limited-time deal, stating that anyone who meets the exact requirement before the promotion ends will automatically receive the discount. Karl reads the announcement and hurriedly buys 100 pastries at Isabella’s bakery, believing he has validly accepted her offer. However, Isabella refuses to grant the discount, insisting she was merely testing market interest and never intended to be legally bound. Karl now asserts that a unilateral contract was formed and that Isabella must honor the discount.


Which of the following statements best reflects the legal position concerning Karl’s entitlement to the discount?

Introduction

Offer and acceptance constitute the fundamental elements of contract formation within common law. The existence of a contract requires a clear offer by one party and an unequivocal acceptance by another, establishing mutual assent and intention to create legal relations. This analysis evaluates the principles governing offers, invitations to treat, acceptance, and the communication thereof, incorporating authoritative case law and considering modern developments, particularly in the context of electronic communications and e-commerce.

Distinguishing an Offer from an Invitation to Treat

Understanding the difference between an offer and an invitation to treat is important in contract law. An offer is a definite promise to be bound on specific terms, which, upon acceptance, forms a binding contract. In contrast, an invitation to treat is simply an invitation to others to make offers or negotiate.

Picture walking into a supermarket. The goods displayed on the shelves are not offers but invitations to treat. When you pick up an item and take it to the cashier, you are making an offer to buy. The cashier then accepts your offer by processing the sale.

Key Characteristics

An offer must:

  1. Contain clear and definite terms.
  2. Be communicated to the offeree.
  3. Reflect an intention to be bound upon acceptance.

An invitation to treat is a preliminary communication, encouraging others to make offers.

Notable Case Law

  • Partridge v Crittenden [1968]: The defendant advertised birds for sale. The court held that advertisements are generally invitations to treat, not offers, allowing the advertiser to accept or reject offers from interested parties.

  • Fisher v Bell [1961]: A shopkeeper displayed a flick knife in his window. It was ruled that the display was an invitation to treat, not an offer for sale.

  • Carlill v Carbolic Smoke Ball Co [1893]: The company advertised that it would pay £100 to anyone who used its product and still contracted influenza. The court held that this was a unilateral offer, as the company showed intent to be legally bound, especially by depositing money in a bank as a demonstration of sincerity.

Modern Applications: E-commerce

In the digital age, distinguishing offers from invitations to treat can be tricky. Online listings are typically considered invitations to treat. For example, when shopping on an e-commerce website, the items listed are invitations for customers to make offers by placing orders. The seller then accepts the offer by confirming the order.

However, when you click "Buy Now" on some websites, it may constitute an offer by the seller, instantly accepted when you complete the purchase. The details depend on how the website is structured and the terms and conditions stated.

Acceptance and Counter-Offers: The Mirror Image Rule

Acceptance is the unqualified agreement to the terms of an offer, forming a contract. The mirror image rule states that the acceptance must exactly match the terms of the offer. If it doesn't, it's considered a counter-offer, which effectively rejects the original offer.

Picture hiring a painter to repaint your house. You offer to pay £2,000 for the job to be completed in two weeks. The painter replies, "I can do it for £2,500, and it will take three weeks." This response isn't an acceptance but a counter-offer, which you can choose to accept or decline.

Principles of Acceptance

  • Must be Communicated: Acceptance must be communicated to the offeror. Silence cannot constitute acceptance, as established in Felthouse v Bindley [1862], where an uncle's assumption that his nephew's silence meant acceptance was not valid.

  • Unconditional Agreement: The offeree must agree to all the terms without modifications.

  • Method of Acceptance: Acceptance can be through words or conduct, as long as it meets the offer's requirements.

Counter-Offers and Their Effects

A counter-offer nullifies the original offer. This was demonstrated in Hyde v Wrench [1840], where the defendant offered to sell an estate for £1,000. The claimant replied with an offer of £950, which the defendant rejected. When the claimant later tried to accept the original £1,000 offer, the court held that the original offer was no longer available.

Are there exceptions? Yes, minor discrepancies might not amount to a counter-offer. In Butler Machine Tool Co Ltd v Ex-Cell-O Corporation [1979], the so-called "battle of the forms" highlighted that sometimes, the last set of terms sent and accepted can form the contract, depending on the parties' conduct.

Communication of Acceptance in a Modern World

The timing and method of communicating acceptance are important in determining when a contract is formed.

Instantaneous Communications

For real-time communications like phone calls or emails, acceptance is effective when received by the offeror. According to Entores Ltd v Miles Far East Corporation [1955], a contract is formed where the acceptance is received.

Suppose you send an email accepting a job offer. The contract is formed when your employer receives the email, not necessarily when you hit 'send'. However, if the email arrives during business hours but isn't read until later, it may still be considered received, depending on the circumstances.

The Postal Rule

An exception exists for postal communications. In Adams v Lindsell [1818], it was established that acceptance is effective when the letter is posted, not when received.

Yet in today's world, who sends important acceptances by post? Even so, understanding this rule is important, as it can affect legal outcomes.

Electronic Communications

With the rise of electronic contracts, the question arises: does the postal rule apply to emails?

Generally, emails are treated like instantaneous communications; acceptance takes effect upon receipt. However, since emails can be delayed, courts may consider factors like business hours and system failures.

In Brinkibon Ltd v Stahag Stahl GmbH [1983], it was recognized that there is no universal rule, and each case depends on its facts.

Practical Implications

In online transactions, clicking "I agree" or "Accept" often constitutes acceptance. The timing of when a contract is formed can impact issues like revocation and liability.

Revocation of Offers in Unilateral Contracts

Revocation, or withdrawal of an offer, must be communicated to be effective. In unilateral contracts, where one party promises something in return for the other's act, revocation raises unique challenges.

Revocation Basics

  • Communication of Revocation: As per Dickinson v Dodds [1876], revocation must be communicated to the offeree before acceptance.

  • Timing: An offer can be revoked anytime before acceptance.

But what happens when someone has started performing the required act in a unilateral offer?

Performance and Irrevocability

In Errington v Errington & Woods [1952], a father promised his son and daughter-in-law that they could keep the house if they paid off the mortgage. Upon the father's death, the estate tried to revoke the offer. The court held that once performance had begun, the offer could not be revoked.

Think of a marathon: if a company offers a £1,000 prize to anyone who runs the entire race, can they withdraw the offer after runners have started but before they finish? Most would agree that's unfair.

Unilateral Offers in Modern Context

Consider online promotions, like "Receive a £10 voucher if you make five purchases this month." Once you've made some purchases, the company can't suddenly revoke the offer without consequences.

Practical Considerations

  • Clear Terms: Offerors should specify how and when an offer can be revoked.

  • Communication: It's essential to communicate revocation through the same channels used to make the offer, especially if the offer was made to the public.

Bilateral and Unilateral Contracts: Two Sides of the Coin

Understanding the difference between bilateral and unilateral contracts helps in understanding how offers and acceptances work.

Bilateral Contracts

In a bilateral contract, both parties make promises to each other.

For example, when you order a meal at a restaurant, you promise to pay, and the restaurant promises to serve you food. Each party has obligations and rights.

Unilateral Contracts

In a unilateral contract, one party makes a promise in exchange for an act by another party.

Remember the Carlill v Carbolic Smoke Ball Co [1893] case? The company promised £100 to anyone who used their product as directed and still caught influenza. Mrs. Carlill performed the act, and the company was bound to pay.

Practical Implications

Understanding the type of contract affects when and how acceptance occurs.

In bilateral contracts, acceptance is usually through a reciprocal promise. In unilateral contracts, acceptance occurs through performance of the required act.

Conclusion

The complex interaction between offer, acceptance, and the communication thereof defines the formation of contracts, especially when considering unilateral contracts in the context of modern communication methods. As illustrated in Errington v Errington & Woods [1952], the initiation of performance under a unilateral offer can render the offer irrevocable. This principle intersects with communication issues explored in Brinkibon Ltd v Stahag Stahl GmbH [1983], where electronic communications challenge traditional notions of acceptance timing.

Analyzing these complexities involves key principles:

  • An offer must be a clear expression of willingness to be bound, differentiating it from an invitation to treat.

  • Acceptance must correspond exactly to the offer and be properly communicated to form a binding agreement.

  • The method and timing of communication affect when acceptance is effective, with variations across instantaneous and non-instantaneous methods.

  • Revocation of offers is constrained, particularly in unilateral contracts, once the offeree has commenced performance.

These principles interact within various contractual scenarios. In the realm of e-commerce, for example, understanding the nature of online listings and the moment a contract is formed is essential, as seen in the application of Partridge v Crittenden [1968] to digital marketplaces. The "battle of the forms" highlighted in Butler Machine Tool Co Ltd v Ex-Cell-O Corporation [1979] demonstrates how acceptance and standard terms can affect contractual obligations.

A precise application of these doctrines, supported by authoritative case law, is essential in interpreting and constructing valid contracts under common law.

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